The artificial intelligence (AI) agents They are taking center stage and promising to transform the way businesses operate.
In recent years, ChatGPT as well as others language models (LMMs) have changed the way we interact with technology. But the progress does not stop. Today, AI intelligence agents are taking center stage and promise to transform the way businesses operate.
If you want to know what they are, how they work, and how they can improve your business, you're in the right place.
What are artificial intelligence agents?
An agent is like an "older brother" of the Language Models . While a language model like ChatGPT is designed to process information and answer questions, an AI agent goes a step further: In addition to understanding and generating text, it also acts.
While a model like ChatGPT only responds within the framework of a conversation, an AI agent uses those responses to execute tasks in the real world, for example, it can integrate information from multiple sources, make decisions and carry out actions such as sending emails, automating business processes or managing inventories, that is, they can make decisions and execute actions.
How do they work?
An AI agent combines natural language processing with advanced capabilities to:
• Analyze information : They process data from multiple sources to understand complex contexts.
• Making decisions : Identify patterns and propose solutions based on real-time data.
• Execute tasks : From automating business processes to managing inventories or coordinating calendars.
• Learning and adapting : They adjust their responses and actions according to the conditions of the environment.
Simply put, they not only listen and respond, but also act autonomously.
Why are AI agents revolutionizing the industry?
AI agents are marking a before and after because they represent a fundamental change: from tools that only respond to tools that act.
This leap makes it possible to automate complex tasks, integrate multiple systems and make decisions in real time, which until now required human intervention, and it is precisely for this reason that Big names in technology are already betting big on this evolution , showing the potential impact:
• Nvidia: Introduced "Test-Time Scaling":
A technology that allows agents to better adapt to complex problems, thinking "longer" before making decisions.
• OpenAI:
It presented its o1 model, designed specifically to operate as an agent, automating tasks such as managing calendars or executing custom scripts.
• Google:
It integrated agent capabilities into its Bard model, allowing interaction with tools such as Google Workspace to optimize business tasks.
These innovations confirm that AI agents are the future of technology applied to business.
How can AI agents benefit your business?
AI agents are designed to address specific challenges and deliver customized solutions that can transform different areas of an organization , whether in finance, HR, customer service or even operations departments, increasing productivity, as it allows teams to focus on other tasks, reduces costs, automating daily tasks and helping to make faster and more accurate decisions
Finance
• Analyze large volumes of data in real time.
• They detect patterns in the markets to generate detailed reports on risks and trends.
• Reduce the time needed to make critical decisions.
Customer Support
• Manage complex queries by interacting with multiple internal systems.
• They offer personalized solutions in real time, improving the customer experience.
• They free the human team from repetitive tasks, allowing them to focus on more important problems.
Human resources
• Automate resume review and interview scheduling.
• They assess candidates' skills and competencies more efficiently.
• They streamline selection and hiring processes.
Business Operations
• They optimize inventory management, coordinating logistics flows in real time.
• Monitor critical processes, detecting and fixing potential problems automatically.
Could they replace people?
These tools they are not a replacement for people, but a strategic ally that enhances the capabilities of the human team, since an AI agent can take care of repetitive or complex tasks, freeing the person to focus on strategy, creativity, critical thinking and high-level decision-making.
Is an AI agent interesting for your organization?
Without a doubt today they are a Competitive Advantage . In a world where technology is constantly evolving, AI agents represent an opportunity. Their ability to integrate with existing systems, adapt to changing environments, and improve operational efficiency makes them a must-have tool for any business looking to innovate.
How to implement AI agents in your company
Each case would have to be reviewed in a personalized way, the first thing would be to answer questions such as ¿ What business processes could benefit from automation in your company ? or how it would change the productivity of teams to focus only on strategic tasks ?.
Here you can download our free guide to review step by step what the integration of AI agents in your company would entail.
With Proportione, everything is easier.
At Proportione Strategy, Technology & People, we are dedicated to just this: Helping companies adopt technologies that transform the way they work, integrating solutions that connect strategy, technology and human teams. We have experience implementing and experimenting with agents, understanding their possibilities and limitations, and we know how to turn them into an ally for business success.
If you're considering taking this leap or need guidance to get started, we're here to help. Contact us and it will be a pleasure to accompany you on this path towards the future of applied artificial intelligence.