Migrate to Google Workspace: email, calendars, and contacts
Migrating to Google Workspace means moving each person's mailboxes, calendars, and contacts from the current mail server to Google accounts, leaving the organization with a single domain, a single user directory, and common access rules.
According to Google's documentation, the Admin Console's import tool can bring mail, calendar events, and contacts, depending on the source server. What the tool doesn't decide for you is the rest: which accounts are created, which shared mailboxes and lists exist, from what date the import starts, and what each team does on the day of the change.
What to decide before moving a single mailbox
- What accounts truly exist: people, shared mailboxes, lists, accounts for applications that send mail, and those no longer in use.
- What to import: all history or from a specific date, and what to archive externally.
- The day of the change: when the domain points to the new service and what to do with mail that arrives in the meantime.
- Who sees what: shared agendas, delegations, and groups, which are usually undocumented.
- What applications send email: printers, management programs, and forms that use the current server and need to be redirected.
What it means for you: each person knows what changes on the day of the change and the management knows what is left out. Next step: request the diagnosis and review the phased proposal.
Questions about migrating email, calendars, and contacts
Are calendars and contacts also migrated, or only email?
It depends on the source. Google's documentation indicates that the import can cover email, calendar events, and contacts, and that depending on the type of source server, not all data types are available. The diagnosis checks, for your case, what can be brought through this channel and what needs to be moved in another way.
What happens if an import needs to be repeated?
The case must be foreseen before launching it. According to Google's documentation, stopping an import does not revert what has already been imported, and a new import duplicates contacts that may have already been imported. That is why it is planned with a limited test first and how to revert is defined in advance.
Can people work with their email while migrating?
It is delivered in phases, with acceptance criteria and a rollback plan. How the transition of each group of people is organized, and what happens to incoming email during the change, are defined in the phased proposal.